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Job Description
Scope of Position
To timely process and consolidate air export shipments, while ensuring consistent communication with branches and providing an exceptional customer service.
Tasks and Duties
To conduct daily consolidation planning and booking with carriers
Ensure smooth and timely freight process flow
Receive and update shipment status in a timely manner
Ensure accurate and timely data entry into our operating system
Track and Trace Air Export shipments
Interact with branches in arranging their international shipments, meeting / exceeding customer service standards
Coordinate with our contracted service providers in procuring space and services at a competitive cost level
Monitor and manage the best consolidation to maximize the yield and profitability while meeting customer’s service requirements <...