Overview

This company is hiring for this position at an upcoming hiring event at the Business and Career Center! In-person interviews! See our posting for details!

The Airport Lounge Manager is responsible for overseeing the daily operations of a premium airport lounge, ensuring an exceptional guest experience, efficient staff management, and compliance with airport, safety, and hospitality standards. This role combines customer service excellence, operational leadership, and financial accountability in a fast-paced airport environment.

Location: SFO Airport/Terminal A

To Apply, Send Resume to: Michele Holgate

Responsibilities

Operations & Guest Experience
• Manage day-to-day lounge operations to ensure a high standard of service, cleanliness, and comfort
• Ensure all guests receive a welcoming, professional, and consistent experience
• Handle guest feedback, complaints, and service recovery p...