Shape the future of customer loyalty at AlgaeCal as a Customer Loyalty Manager. Focus on personalized marketing across multiple channels, including email and SMS, to drive retention and growth.
In this role, you will lead a marketing team in crafting and executing effective customer journeys. Your expertise in platforms such as Klaviyo and data-driven segmentation will play a key role in optimizing customer engagement strategies. This position offers the potential for career advancement in managing broader loyalty initiatives.
Key Responsibilities:
• Develop and coach the marketing team for success
• Create impactful customer journey campaigns
• Personalize all communications for every customer touchpoint
• Leverage data insights to drive audience segmentation
• Enhance performance using SFMC, Braze, and other platforms
Requirements:
• 3+ years in email or database marketing
• Proven background in automated journey development
• Familiarity with CRM sys...