The Marketplace Intelligence and Data team's mission is to build sustainable and efficient data and intelligence products to facilitate Shopee's business development. The team is responsible for Shopee e-commerce data warehouse construction, merchant and operation data product construction, all-link traffic data, product algorithms, including product release, control, information optimization, SPU library and its comparison business, marketing algorithms, including Merchandising, Product Selection, Recommendation Algorithm, Evaluation Algorithms, User Profiling, and in addition, basic AI capabilities, such as Machine Translation, Speech Algorithm, Image Algorithm, and Real‑person Authentication.

We are the Intelligent Customer Service Chatbot team at Shopee Singapore, building multilingual dialogue systems that serve consumers and merchants at scale. We apply LLMs, Agents, RL, and modern agent engineering (context engineering, agent harness design, age...