Elevate customer experiences as a Solution Architect at Alorica, focusing on remote technical support. Collaborate with sales to deliver client-focused solutions.

In this full-time remote position, you will provide essential technical pre-sales support as part of Alorica's IT Client Engagement group. Your role encompasses collaborating with sales teams to effectively close new business while offering continued support for existing clients. You will be the go-to expert, delivering presentations and developing solutions that improve operational efficiency and enhance customer experiences for global brands.

Key Responsibilities: • Provide pre-sales technical support and solution recommendations • Engage with clients delivering presentations and answering queries • Ensure successful closing of sales efforts with technical expertise • Lead proof-of-concept sessions and product assessments • Document client requirements and evaluate needs effectively

Requirements: ...