Job Title: AMC technical Coordinator

Department: Aftersales

Reporting to: Aftersales manager

Job Purpose:

The candidate will be responsible for overseeing and managing all after-sales activities including AMC O&M retrofit projects service interventions and trade-related jobs. This role serves as the central point of contact for clients and internal teams concerning after-sales services and associated documentation.

Key Responsibilities Technical AMC Coordinator

1. Plan and Coordinate AMC Activities:
Schedule and oversee routine maintenance visits preventive maintenance tasks and emergency service requests as per the AMC terms.

2. Client Communication & Relationship Management:
Act as the primary point of contact for AMC clients; manage service requests complaints and feedback professionally.