Job Description
Role Summary
This role is responsible for the intake, review, and preparation of Unusual Activity Referrals (UARs) originating from the Legacy Enterprise Fraud team. The position serves as a critical link between Fraud Operations and Investigations, ensuring referrals are complete, accurate, and actionable for downstream investigative teams.
Key Responsibilities
UAR Intake & Case CreationReceive, review, and process Unusual Activity Referrals (UARs) from the Legacy Enterprise Fraud team.Create and properly document investigation cases within the designated case management system.Case Development & DocumentationCompile comprehensive case narratives by clearly outlining the Who, What, Where, When, Why, and How of each referral.Ensure all cases meet quality and completeness standards to support efficient investigation and decision-making.Info...