Job Description

To lead the discovery, analysis, design and implementation of business capabilities, operating model improvements and technology-enabled solutions that deliver measurable business value across the Insurance business. The Business Analyst partners with business stakeholders, technology teams and delivery partners to identify opportunities for process optimisation, automation and digital transformation. The role is responsible for translating strategic business objectives into implementable business solutions while ensuring that initiatives improve customer experience, operational efficiency, risk management and financial performance.

The role leverages data, business analysis methodologies, process improvement techniques and emerging technologies, including Artificial Intelligence, to accelerate analysis, improve decision-making and support continuous improvement across the organisation.

Qualifications

Type of Qua...