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Mid-Level Power BI Developer – Reporting & Data Analytics

Location: (Manila, Philippines)

Employment Type: Full-Time

About The Role

We are looking for a Power BI Developer with strong experience in reporting and data analytics to support Service Level Management (SLM), Operational Performance, and integration with enterprise platforms such as ServiceNow and Genesys. This role will focus on delivering actionable insights that drive service excellence and operational efficiency.

Key Responsibilities

• Develop Advanced Dashboards: Build and maintain Power BI dashboards that visualize service level metrics, operational KPIs, and performance trends.
• Data Modeling & Analytics: Design strong data models to support SLA tracking and operational reporting.
• Integration with Enterprise Tools: Connect Power BI to ServiceNow, Genesys, and other sy...