JOB DESCRIPTION

Job Title : Sr. Analyst/ Analyst

Department : E-Commerce

Sub Department : Professional Services

Reporting : Manager – E-Commerce Professional Services

Role Summary:

• The candidate shall be responsible for deploying the EDI or API solutions with our key customers across the globe, including requirement analysis, creating business requirement documents, performing end to end UAT, stakeholder communication and providing post-go-live support. He/she shall be responsible for maintaining the product and deployment-specific information in the internal knowledge base.

Core Responsibilities:

• Providing Functional Support to Customers and worldwide agency / eCommerce network on our solutions (EDI/API):
• Managing & implementing assigned Professional Service projects with our VIP Customers i...