Job Family:

BPIT

Job Title:

IT Support Analyst

Location:

Naperville, IL: This position will follow a hybrid work-from-home/office model, with at least three days per week spent in the office.

Role Summary:

The IT Support Team supports ONE North America users by resolving technical problems and building solutions that cover a multitude of technical disciplines. This position provides both first and second level IT support, designs and implements solutions related to end-user compute, and serves as a resource to other Business Process Information Technology teams. IT Support Team members work directly with internal customers and are the primary representatives of the IT department to internal customers. 

Additional Responsibilities: