Analyst-Operations

Gurugram, HR, India(Hybrid)

**Job Description**

The Travelers Cheques & Prepaid Servicing (TCPS) is a part of the Global Account Processing Network (GAPN) organization within Global Consumer Servicing & Fulfillment (GCSF). Travelers Cheques & Prepaid Servicing is responsible for running the end-to-end Travelers Cheque (TC) product and provides front-office and back-office operations for legacy prepaid portfolios.

As a member of the team, the Operations Analyst will manage the client management and third-party bank metric performance, which may include (but not limited to) customer experience, the acceptance & clearing of traveler’s cheques globally, servicing levels, efficiency and compliance.

The Operations Analyst will provide support related to the general oversight and administration of third parties, build and maintain strong relationships with the third party, and consistently improve operational performance.