At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to better people’s lives, the communities and the environments we live in, while aspiring to help a billion people live Healthier, Longer, Better Lives by 2030.

The incumbent reports to the Operations Manager of Policy Services – Partnership Distribution and is responsible for the day‑to‑day management of all post‑inception requests and enquiries. The role ensures primary servicing objectives are met in terms of quality and efficient deliverables for in‑forced policies to all partnering distribution channels.

• Act as the direct liaison officer between partnering distributors and AIA internal stakeholders, bridging the operational disparity between partnering firms and AIA standards.
• Support distribution channel initiatives for process improvements, participate in providing...