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Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, the Process Invoicing Process Experts participate or lead the achievement of service levels, key measurement targets of the team and deliver a high quality and cost‑effective service that drives compelling business outcomes. They ensure the delivery of a customer‑focused and compliant service through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They will manage the contract on a daily basis including operations and finance and complex operational issues and ensure that operations are run according to budget. They will build and develop the team. Their expert domain expertise means they process more complex transactions and produce outputs across invoice processing activities and manage effective usage of resources in the service delivery.