Roche is seeking a Customer Support Specialist for the APAC Hub in Petaling Jaya. You will be the first point of contact handling inquiries via phone and digital channels, delivering foundational troubleshooting and guiding customers to digital tools and remote assistance.

You will work within an agile, intercultural team, promote product quality, and help create self-help resources. A 1–2 year background in medical tech or healthcare IT is preferred, with English fluency and additional language