Job Description
. Resolve customer issues and queries promptly. . Communicate customer feedback to R&D members and recommend adjustments and possible solutions to customer's comments . To oversee, monitor, and conduct internal application trails and applications products . Perform technical performance benchmarking and analysis to support engineering decisions. . Determine project specifications and project schedule by studying product requirements and specifications, calculating time requirements, and sequencing project elements . Provide on-site tech support, installation, troubleshooting of machine vision products . Assist in the installation and running of product demonstrations and events . Conduct training to customer or sales team . Willing to work with equipment and materials.
Job Requirement
. Bachelor's degree/Diploma in Mechanical Engineering, Mechatronics, Manufacturing, Materials, or related field. . The ability to solve the problem effectively . Excellent communi...