Responsibilities

• Support customers and partners with questions regarding payroll software.
• Guide clients through the entire payroll process, from payroll processing to the Self‑Service portal.
• Contribute to active product development by providing qualified feedback.
• Support the rollout of new software releases and conduct comprehensive testing of features.
• Create clear FAQ articles and relevant news updates.

Requirements

• Commercial vocational training with a Swiss federal diploma (eidg. Fachausweis) in social insurance or HR, or equivalent.
• Several years of experience in a comparable role or payroll position.
• Solid payroll expertise in payroll accounting, social insurances, and withholding tax.
• Strong affinity for ERP systems and an interest in digital developments.
• Confident communication skills in German; Italian language skills at a minimum B1–B2.