Overview

On-site - Makati. Full-time position. No experience required. Bachelor degree required.

Job Description

• Analyze and troubleshoot customers' issues via phone/email and site support
• Understand and analyze customer requirements concerning product/solution capabilities and specifications within the product categories mentioned above
• With guidance and supervisory, this role will collaborate with both sales, channel and other technical team members and end-customers to identify technical requirements, design and develop applications/solutions that effectively accomplish customers' needs and objectives
• Plan, provide and deliver training on existing and new products/applications
• Able to work with different stakeholders which includes but is not limited to customers, partners, salespeople, engineers
• Develop, update and disseminate technical guides and tips to increase the knowledge and skill level of the s...