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Application Engineer (ServiceNow Performance Analytics and Reporting)

Company

Pro Integrate PH

Location

makati, metro manila

Posted

June 04, 2026

Position Overview

Skills

  • ServiceNow Modules Familiarity (ITSM)
  • Reporting and Dashboard Creation
  • Data analysis/visualization
  • Key performance Indicator Development

Key Responsibilities

  • Develop and maintain ServiceNow Performance Analytics solutions, including scorecards,breakdowns,and time-series visualizations.
  • Design and build interactive dashboards and reports tomonitorperformance and support businessobjectives.
  • Analyze datatoidentifytrends, patterns, and performance gaps within various ServiceNow modules.
  • Define and set up thresholds,targets, and alerts to provide real-time visibility and predictive forecasts.
  • Collaborate with business analysts, process owners, and IT teams to capture requirements and ensure alignment with organizational goals.
  • Ensure data integrity,governance, and adherence to best practices for scalability and accuracy.
  • Communicate findingsa...

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