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5+ years of experience in a Business Systems Analyst, Business Analyst, or Systems Analyst role

Strong experience in a software development environment

Comprehensive knowledge of Agile / Scrum and project management tools

Proven experience with use case diagrams and process flow creation

Exceptional written and verbal communications skills are a must as documentation and discussion facilitation are a core part of the role

Experience successfully working in a fast-paced, change-oriented environment

Strong analytical and problem-solving skills

Experience managing multiple projects and demands with various priorities and deadlines

Experience in product support in a professional setting strongly preferred

Experience with Azure DevOps and Microsoft products

Bachelor's Degree in appropriate field of study

Tools:

Microsoft Project , Azure ...