• L3 production support for Java Spring Boot applications.
• Analyze and resolve complex production incidents.
• Perform root cause analysis (RCA) and implement permanent fixes.
• Debug application issues using logs and code.
• Coordinate with L1/L2 support teams and developers.
• Deploy patches and support production releases.
• Monitor application health and ensure SLA compliance.

Mandatory Technical Skills

• Java Spring Boot – Able to understand and debug the application code.
• Unix/Linux – Strong command-line skills for log analysis, process monitoring, and troubleshooting.
• Oracle Database 19c – SQL queries and basic database troubleshooting.

Nice-to-Have Skills

• WebLogic/JBoss – Application deployment and troubleshooting.
• Apache Web Server – Configuration and log analysis.