Application Monitoring Sanity Check Communication Skills Escalation Process Working Effectively on Timely Alerts Task Management Key Responsibilities (Job Description): Application Monitoring: It involves monitoring the performance and availability of web and mobile applications and report if any issues observed directly route to relevant stakeholders (Internal and External). Sanity Check: This involves supporting applications for all domains like Banking, Insurance, Mutual Funds, Ecommerce, Depositories, Trading and Securities. Effective Communication: Proactive and prompt communication with clients to resolve their queries quickly and accurately. Escalation Process: Highlight the challenges faced in monitoring their respective applications to the immediate next level and working towards its closure. Working Effectively timely alert: All the failures captured by automation should be analysed and raised to respective stake holders in timely manner. Task Management: Job demands efficien...