Plan and deliver services and ensure customers get full value from Cloudflare.

Gather business and technical requirements and produce solution and design artifacts.

Implement changes in Cloudflare environments and support integrations.

Troubleshoot issues and work with support and engineering teams.

Contribute to documentation, best practices, templates and automation.

5+ years in customer facing engineering or consulting roles.

Strong knowledge of OSI layers and protocols including TCP, TLS, DNS and HTTP.

Experience with DDoS, WAF, DNS, CDN, certificates, analytics and logging.

Experience with security features such as WAF, bot management, rate limiting and certificates.

Performance technologies such as caching, latency optimization, HTTP/3 and TLS 1.3.

Experience with Terraform and APIs.

Strong project and stakeholder management skills.