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Application Support Analyst (Data Ops)

Company

Erin Associates

Location

Chorley, England

Posted

June 19, 2026

Position Overview

Application Support Analyst (Data Ops)

Application Support Analyst (Data Ops)
Chorley (Hybrid Working)
Salary: Up to Β£41k + Benefits
Β 
An exciting opportunity has arisen for an experienced Application Support Analyst to join a growing software and services organisation operating within the UK utilities sector. This role offers the chance to work within a collaborative Service Operations team, supporting critical billing and CRM platforms used by energy suppliers across the UK.

Key Responsibilities

  • Provide second-line support for billing and CRM system incidents and service requests.
  • Perform complex data corrections and bulk updates using SQL and internal support tools.
  • Escalate software defects and complex technical issues to development teams with clear supporting evidence.
  • Support incident management activities, ensuring issues are owned through to successful resolution.<...
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