**Description**

**Application Support Analyst**

**Location:** Farnborough on a 4 days on, 4 days off shift pattern

**Salary:** £28,800 - £33,900

**The Role:**

This Application Support Analyst ultimately operates on a shift basis and involves providing systems administration support to end users of the biometric Services.

The Service Desk function is responsible for Access, Event, Incident, Request and Problem Management activities.

**What will I be doing?**

+ The Application Support Analyst will be based out of our Farnborough offices to provide 24x7 support to bespoke applications. You will be expected to provide an excellent customer experience when supporting newly developed bespoke applications, utilising bespoke management tools to provide first / second line support.

Strategic:

+ Support the Shift Supervisor in the provision of application support and maintenanceservices;
+ Support andm...