Daily rate of £300-350 a day inside IR35Key role driving business-critical platform stability and improvementsAbout Our Client
The company is a well-established organisation within the financial services sector.
Job Description
Resolve application incidents and service requests within SLADevelop deep understanding of applications, databases, and platformsEscalate complex issues to 3rd line teams and external suppliersLead and coordinate incident management activitiesMonitor system alerts and proactively mitigate service impactsSupport production deployments, validation, and post-release activitiesCreate and maintain runbooks and support documentationDrive continuous service improvement and process optimisationEscalate risks, SLA breaches, and high-impact issuesIdentify and address security vulnerabilitiesFollow ITIL-aligned proces...