Description We are looking for an Application Support Engineer to join our team in Pennsylvania on a contract basis with the potential for a permanent position. In this role, you will provide hands-on support for business-critical SaaS and enterprise applications, helping users resolve issues, maintain access, and keep systems running smoothly. This position offers the opportunity to work closely with business teams, IT partners, and external vendors to improve application performance and support day-to-day operations.

Responsibilities:
• Deliver front-line and intermediate support for a portfolio of SaaS and enterprise applications, responding to incidents and service requests in a timely manner.
• Investigate application issues, determine underlying causes, and drive resolution while meeting established service expectations.
• Route complex technical problems to appropriate internal specialists or software providers and oversee progress through final closure.
• P...