Position Overview
Description We are looking for an Application Support Engineer to provide reliable support for business applications and workflow platforms in a dynamic environment. This Long-term Contract position focuses on resolving production issues, assisting end users, and improving the stability of workflow-driven processes. Based in Chicago, Illinois, this role suits someone who combines strong technical troubleshooting skills with a responsive, customer-focused approach.
Responsibilities:
β’ Monitor, investigate, and resolve application issues while managing incoming requests through a structured support queue.
β’ Build, maintain, and troubleshoot automated workflows, with a strong emphasis on Microsoft Power Automate solutions used in production.
β’ Provide front-line support to users by diagnosing problems, communicating updates clearly, and ensuring timely issue resolution.
β’ Support application environments that may include workflow tools such as Nintex and collaboration...