Role: Application Support Engineer

As an Application Support Engineer at Beta Systems, you will provide top-tier support to our global enterprise customers for our industry-leading platforms: ANOW! Observe (observability) and ANOW! Automate (workload automation). You will be part of a 24/7 support operation, interfacing directly with enterprise clients and collaborating across internal teams. You will act as a technical subject matter expert (SME) for product and platform-related issues, providing technical insight, troubleshooting complex problems, and ensuring customer satisfaction.

Who are you?

An experienced L3-L4 support engineer, system administrator, DevOps engineer, SRE, or software developer looking to move into a customer-facing technical support role.

What You Have

• Proficient in Linux and shell scripting
• Proficient in Relational DBMS such as Oracle, Postgres, DB2, etc. (including Database management)
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