SUMMARY OF THE ROLEBusiness Application Support AnalystSalary Range $70,000 - $85,000Working in Puslinch, OnThe Business Application Support Analyst is responsible for providing technical support and expertise in business application maintenance, configuration, and troubleshooting. This role ensures the effective functioning of applications, supports users and collaborates with various departments to optimize system usage and continuity.
WHAT YOU’LL BE DOINGKey Responsibilities:
Application Support:Provide second-level support for business applications.Troubleshoot and resolve application-related issues.Escalate complex issues to higher-level support and/or suppliers when necessary.User Assistance:Assist users with application-related queries and provide training as needed.Develop user guides and documentation for applications....