We are looking for a proactive and technically skilled Application Support Specialist with hands‑on experience in Open Finance/Open Banking APIs to join our client's technology team in Dubai. The ideal candidate will be responsible for supporting business‑critical applications, monitoring API integrations, troubleshooting production issues, and ensuring the smooth operation of Open Finance solutions within the insurance ecosystem. The role requires strong analytical and troubleshooting skills, experience working with REST APIs, and the ability to collaborate with cross‑functional teams to resolve incidents and maintain high service availability.

Key Responsibilities

• Provide Level 2/Application Support for business-critical applications
• Monitor, troubleshoot, and resolve application and API-related incidents
• Support Open Finance/Open Banking API integrations and third‑party connectivity
• Investigate production issues using appli...