Provide technical support to customers and internal teams by troubleshooting equipment, process, and application-related issues to ensure optimal system performance
Plan, execute, and support customer evaluations, experiments, and process development activities to validate product performance and application suitability
Analyze experimental and process data, interpret results, and prepare technical reports, presentations, and recommendations for customers and internal stakeholders.
Deliver product demonstrations, technical presentations, and training sessions to customers, sales teams, and service engineers to enhance product knowledge and application capabilities.
Support new product introductions, gather customer feedback, monitor industry and technology trends, and provide insights to product marketing and engineering teams.
Work closely with Sales, Service, Product Marketing, Engineering, and Region...
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