Degree in a relevant subject or be able to demonstrate equivalent knowledge, skills, and proven experience of strategic development in the related service area ITIL v4 Qualification Agile Foundation certificate
Specific Knowledge & Experience
- Knowledge & Expertise Experience of supporting and developing the Liquidlogic application.
- Expert in an area of Social care- Adults, Childrens or Education.
- Proven experience in collaborating with stakeholders to understand. business requirements and translating them into technical solutions.
- An In depth knowledge of ITIL frameworks and best practices.
- Strong expertise in maintaining the reliability, performance, and security of application systems.
- Experience of managing escalations to external suppliers, monitoring responses; taking action and seeing issues through to resolution.
- Proficiency of planning and managing system upgrades.
Skills ...