We are seeking a proactive and detail-oriented Applications Specialist Intern to join our Corporate IT - Enterprise Applications team.
In this role, you will play a vital part in maintaining the efficiency of our IT service delivery.
You will gain hands-on experience managing our enterprise Office 365 environment, administering key SaaS applications like Bitwarden and Dropbox, handling email signature deployments, assisting with ticket queue management, and contributing to AI Research & Development initiatives.
This internship is designed to provide you with practical, real-world experience in enterprise IT and identity access management while working alongside collaborative technology professionals.
WHAT YOU WILL DO
* Queue Management & Service Delivery: Monitor and manage the incoming IT ticketing queue.
Efficiently triage and distribute requests to team members based on their specific areas of expertise.
* Application Administra...