Appointment Scheduler, Oswego
Oswego, NY (http://maps.google.com/maps?q=120+E+1st+St+Oswego+NY+USA+13126-2111)





Description

Basic Function: To maintain the appointment schedule and schedule routine appointments to balance

the patient flow within the center.


Principal Accountabilities:

+ To schedule appointments for all center providers

+ To determine if a patient call should be transferred to a appropriate party, ie. nurse, medical provider or referral

+ Timely review and return of voice messages from patients

+ Assist patients and de-escalate patient concerns as appropriate

+ Assist patients with coordinating appointments that fit their needs

+ Reviews scheduling history to ensure continuity of care

+ Follows scheduling guidelines and provider templates for appropriate scheduling

+ Adjust provider schedule according to time-off requests