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Apprentice CSOT Support Analyst

Company

University of Birmingham

Location

birmingham, england

Posted

June 11, 2026

Position Overview

The Core Systems Optimisation Team Service Desk handles everything from individual technical problems to system outages relating to the university’s core systems footprint.

Course Information

Course: Customer service practitioner (level 2)

Level: 2

Route: Sales, marketing and procurement

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday to Friday, 7 hours per day. Shifts to be confirmed.

Expected Duration: 1 Year 3 Months

This employer is part of the Disability Confident scheme, committed to employing disabled people.

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