Position Overview

We are currently seeking a skilled Billing Specialist II to assist our Accounts Receivable team with invoicing and collections. The Billing Specialist II will play a key role in creating monthly invoices, as well as assisting with collections communications.

KEY RESPONSIBILITIES

· Review customer contracts, Statements of Work (SOWs), amendments, pricing schedules, and billing terms to ensure accurate billing setup and contractual compliance.

· Validate contract rates, fee structures, billing schedules, and pricing changes prior to invoice generation.

· Analyze and validate billing data from Workday, Salesforce, Power BI, ZAPP, and other source systems.

· Create and review monthly customer invoices in Workday, ensuring billing accuracy and timely delivery. Serve as a primary contact for customer billing inquiries, disputes, payment status, and account-related matters. Investigate billing discrepancies, perform root cause an...