AR Billing Supervisor

Location: Taguig, Philippines

Job Summary

We are seeking an experienced AR Billing Supervisor to lead a team within a Healthcare Revenue Cycle Management (RCM) environment. The successful candidate will oversee daily billing operations, monitor team performance, drive operational excellence, and ensure timely resolution of billing and accounts receivable issues.

Key Responsibilities

• Supervise and lead a team of AR Billing Representatives.
• Monitor productivity, quality, collections, and aging metrics.
• Coach, mentor, and develop team members to achieve performance goals.
• Manage workload distribution and ensure efficient accounts receivable processes.
• Handle escalations, perform account research, and resolve complex billing issues.
• Conduct interviews, onboarding, training, performance evaluations, and disciplinary actions as needed...