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AR Collections Specialist: Resolve Disputes & Payments

Company

Salescode GmbH

Location

bayan lepas, penang

Posted

June 22, 2026

Position Overview

  • Contact customers via phone, email, and written correspondence to follow up on outstanding invoices
  • Investigate and resolve payment discrepancies, disputes, and short payments
  • Collaborate with internal departments (Sales, Customer Service, Billing) to resolve customer issues
  • Maintain detailed records of collection activities and customer communications
  • Recommend accounts for escalation, write-off, or legal action when necessary
  • Ensure compliance with company policies and procedures, as well as applicable regulations

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