Manage customer debt, engage customers for outstanding payments and to work closely with sales teams to ensure invoices and credit notes are issued promptly and in accordance with the John Crane policies and procedures. As the AR Assistant, the role will be required to be involved in process changes as needed, and aligning/documenting processes across different credit controllers working within the SSC.
**Duties & Responsibilities**
Key areas of support will include but not limited: Key areas of support will include but not limited:
- Perform AR Activities for Canada Customers
- Perform deliver targets based upon expected KPIs
- Ensure collection of outstanding invoices from external customers, within the payment due date in accordance with all company policies, procedures and guidelines
- Investigate discrepancies between monies received and invoiced amounts on an individual invoice level
- Engage with sales department/CSRs to determine the need to place customers...