Customer Support Representative (International)

Responsibilities:

• Assist international clients via email and phone.
• Provide superior customer engagement and resolve issues efficiently.
• Follow standard processes and procedures for solutions.
• Handle customer queries, requests, and complaints tactfully.
• Achieve superior customer engagement and ensure positive customer experience.
• Overcome objections and handle customer pushback.

Qualifications:

• A-Levels/Intermediate or higher.
• Excellent verbal and written communication skills.
• Native or bilingual spoken and written English.
• Detail-oriented and empathetic.
• Computer literacy, phone etiquette, and strong interpersonal skills.
• Prior international call center experience preferred.

Customer Support Specialist - Persian (Listening Only)

Responsibilities: