We're looking for B2B support professionals to join a team supporting advertisers on social media advertising products.

What you'll do:

• Handle end-to-end troubleshooting and customer support for advertising products via email and chat
  
• Collaborate with internal Product Operations and Engineering teams to resolve technical and product queries
  
• Drive customer satisfaction and ensure service quality throughout the full case journey
  
• Partner with technical specialists to educate advertisers on product features
  
• Contribute to service improvement initiatives from day one
  

What we're looking for:

• Mandatory: experience in paid campaign management
  
• Degree...