Job Description
The ideal candidate is a seasoned Accounts Receivable (AR) Collector with at least three years of experience, possessing strong tenacity, organizational skills, and a keen attention to detail. This role is crucial for addressing a significant backlog of AR issues. The successful candidate will be a self-starter, solution-oriented, and not afraid to escalate issues or pick up the phone to resolve delinquent accounts. This requires a self-starter who can take ownership of a non-ideal state and improve it.

Location: Odessa, FL
(3 days in-office, 2 days remote)

Responsibilities:
Collections (70%): Proactively follow up on overdue balances, utilizing credit holds and internal escalations effectively to incentivize customer payments. This involves working with large, sometimes difficult, multinational customers and resolving complex billing issues.
Payment Applications (25%): Process payment applications, including identifying and resolving discr...