Roles and Responsibilities
Monthly review of the agency performance, taking action against the low performer, identifying & suggesting new agency for collection Checking the fill capacity as per the Avg. Collection Ratio (ACR) Weekly performance review of the CO’s & keeping close control to ensure the achievement of allocated collection targets Stock inventory and maintaining the inward and outward register Liquidation of asset in coordination with broker and HO team and collect payment Travelling to all the locations within the area on monthly basis & physical review the performance of each field location Supervision & tight control on the stock inventory & escalate in cases of any deviation Periodic audit of the receipt books Daily productivity MIS should be maintained & shared with the higher management along with the analysis Monthly agency visits mandatory at each locat...