Job description

Role Responsibilities
 Meet and exceed business targets from our Franchisee Business Partners – across the area. Key parameters being - Footfalls, Conversions, Orders, Buyers, Sales, Spread, cost management etc.
 Ensure that business and operational targets are being met at a granular level – across specific revenue streams, like - inbound, outbound, partners, builders, modular, B2B etc., and productivity at studio/studio- manager/home-consultant/design-consultant level.
 Ensuring that that team is working to pre-set operational rhythm for all key activities – opening, closing, attendance, customer interactions, customer communication etc.
 Monitor, train and coach all team members across skills such as – sales, customer handling, Pepperfry brand and product knowledge, maintaining data, creating reports etc.
 Ensure that there is seamless transfer of knowledge and training, operational readiness and implementat...