The Parts & Service Area Manager reports to the Eastern Business Center Parts & Service Manager. The Parts and Service Area Manager is a dealer consultant helping with dealer processes in customer experience, warranty and revenue generating position. They are responsible for an area of Chrysler, Dodge, Jeep, RAM, Fiat and Alfa Romeo Dealership for the Parts and Service Business.
Responsibilities of the position will include:
Maximizing Area service and parts sales, revenue, customer service, and the development of strategies supporting established targets established in his/her area of responsibilityActing as the liaison between the manufacturer and retailerEnsuring proper levels of Customer satisfaction are achieved at dealerships while constructively identifying areas for improvementSupporting dealers with special promotions, warranty claims assistance, and service contract penetrationMotivating and lead...