Position Overview
Job Description
Oversee performance and operations for Multiple branches with a district. Ensuring seamless fulfillment processes across different locations which include different retailers. Work closely with the store supervisor to evaluate, develop and ensure that all fulfillment processes (within the store) and workflow is being followed.Supervise the shopper process of daily orders. Supervise the full process of picking of orders, to segregation & packingmonitoring work schedules for the shoppers ● Supervises the team in processing orders and resolving customer complaints (regarding wrong picking) Monitor operational policies and procedures to ensure the most efficient and effective processing of delivery orders; control of damages, errors and mis-picks; and excellence in customer service levelsAssist in coaching and training new employees (store supervisor) Ensure adherence of the shop...