Business Need / Purpose of Role

The Operations Representative reporting to Operations Manager is responsible for providing logistics service to our Principals to ensure the safe and smooth turnaround of all appointed vessels within jurisdiction of the port office, managing vessel requirements, procurement of relevant vendor services, and undertaking vessel boarding as required. Boarding Agent: Goes to the ship to provide assistance // Ship Operator: Provides support without needing to go to the ship. The Senior Operations Representative performs office and non-manual work assisting Inchcape in the running and servicing Inchcape’s 24‑hours‑a‑day, 7‑days‑a‑week on‑call services commitments to its Principals.

Objectives & Measurement – Key Responsibilities

• Coordinate and assist vessels with inward/outward clearance, providing all necessary husbandry assistance to the Master and Principal ensuring fast efficient and smooth turnaround in port.
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