Arrears Executive – Fully Remote
£26,000 per annum + the opportunity to earn a bonus of up to £1,000 per year | 30 Days Annual Leave Hours Per Week | hour shifts Monday - Friday between 8am and 8pm | 1 in 3 Saturdays (9am - 2pm)Start Date: 27th JulyMake a real difference to people when they need it most.
Every conversation matters here. As an Arrears Executive at Target Group, you’ll speak with customers who are in arrears and help them find a way forward — with empathy, reassurance, and practical support.
This is a role where listening is just as important as problem‑solving.
What you’ll be doing
Speaking with customers by phone and email (inbound & outbound) to really understand their situationHaving honest, supportive conversations about finances — including income & expenditure reviewsAgreeing realistic, sustainable payment plans that help customers get back on ...