**Overview**
People. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents.
But at the heart of our business is our people.
**Role Purpose**
To provide assistance to passengers arriving with mishandled luggage, in line of specific airline's requirements. Responsible for handling the arrivals operation on a shift through clerical, manual and computerised means, ensuring customer service standards of the Airlines are achieved, and that Menzies and Airline policies and procedures are followed.
**What you will be doing**
- To create lost and damaged baggage reports, AHL and DPR in SITA's WorldTracer system and any other tracing system, as required.
- To trace baggage by using Sita World Tracer System
- Constantly clearing bags from baggage belts and pr...